Terms & Conditions

1. Introduction

Welcome to Govolo Tours. These Terms and Conditions govern your use of our website and services. By booking a tour or using our site, you agree to comply with and be bound by these terms.

2. Booking Policies

All bookings are subject to availability. A booking is only confirmed once we have received the required deposit or full payment and issued a confirmation receipt.

• A 30% deposit is required at the time of booking for most tours.
• Full payment must be made at least 15 days prior to the tour start date.

3. Cancellation & Refund Policy

We understand that plans can change. Our cancellation policy is as follows:

• Cancellations made 30+ days before the tour: Full refund (minus admin fees).
• Cancellations made 15-29 days before the tour: 50% refund.
• Cancellations made less than 15 days before the tour: No refund.

4. User Responsibilities

Travelers are responsible for ensuring they have the correct travel documents, including passports and visas. It is also your responsibility to reveal any medical conditions or dietary requirements at the time of booking.

5. Travel Risks & Insurance

While we take every precaution to ensure your safety, travel involves inherent risks. We strongly recommend all travelers obtain comprehensive travel insurance covering medical expenses, trip cancellation, and personal liability.

6. Limitation of Liability

Govolo Tours shall not be liable for any injury, loss, damage, accident, or delay caused by third-party service providers (e.g., airlines, hotels) or events beyond our control (force majeure).

7. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Any changes will be posted on this page with an updated revision date.